Ratings & Reviews

Overall Rating

4(66 reviews)87.9% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Zhtravius M. - |Recommended: YesPresentation — The overall presentation of Modera is outstanding. The people and staff are nice and always open to helping. Any friend that’s came over loves it just as much as I do.
submitted by Tri H. - |Recommended: YesGreat Staff — Very accommodating. Staff is friendly and understanding.
response from property -Thank you so much for your wonderful review! -The Team at Modera Midtown
submitted by Ronald H. - |Recommended: YesActually good — Nice a quite. Parking is great and also very convenient to restaurants, Grocery store, post office etc.
response from property -Thank you so much for your 5 star review! -The Team at Modera Midtown
submitted by Wenqi S. - |Recommended: YesGood apartment — Feel great to live here.
response from property -Thank you for your 5 star review! -The Team at Modera Midtown
submitted by Aditya U. - |Recommended: YesPerfect experience — This is one of the best communities I have lived at. I am moving out for the sole reason of my plans to live in suburb areas, but I would love to return to the community sometime in the future.
response from property -We are so happy to hear you love where you live, and we would love to have you as a resident again in the future! Thank you - The Team at Modera Midtown
submitted by Carl N. - |Recommended: YesBeautiful Quiet Clean Comfortable and safe. — Like living in a nice hotel or resort. So much to do and enjoy here or just down the street.
response from property -We are so happy to hear you love where you live! Thank you - The Team at Modera Midtown
submitted by Michael K. - |Recommended: YesShould be much better than it is. — Simple things like communication are severely lacking. I have to ask the same question 2-3 times by email before I'll actually get a response. If you call in with a question, no one ever knows and has to get back to you, which only happens about half the time. Every time I must contact someone, it's an extremely frustrating experience. Maintenance is especially terrible. Once a work order is submitted, it may or may not actually be resolved. It will be marked resolved quickly, but the issue will linger, sometimes for years. It took us 2 years to get a working heater. Lastly, the package handling could not be worse. You must randomly dig through multiple piles of packages to find yours. This is easily the worst system of any building I have ever been in. Even when a package is at concierge, they will argue with you that it's not until you can convince them to go find it in the back.
response from property -Hello Michael, our goal is to provide great customer service, and it sounds like we dropped the ball. We would love to discuss these issues with you, let you know what we have been doing to correct our processes, and see if there is anything we can do to improve your experience. Please reach out to us at 404.267.7600 or moderamidtown@millcreekplaces.com. Thank you - The Team at Modera Midtown
submitted by Steven B. - |Recommended: YesBeautiful — Awesome
response from property -Thank you so much for your 5 star review! -The Team at Modera Midtown
submitted by Kaige X. - |Recommended: YesWonderful Experience — Choose Modera and you won't regret.
response from property -Thank you so much for your 5 star review! -The Team at Modera Midtown
submitted by Gina S. - |Recommended: YesGreat apartment — Beautiful amenities and love the decor of the modern apartment. Great walk score.
response from property -Thank you so much for your 5 star review! -The Team at Modera Midtown
submitted by Joseph W. - |Recommended: YesThis is an amazing property that has really good common area options. — I would tell them the property is nice and the location is great.
response from property -Thank you so much for your 5 star review! -The Team at Modera Midtown
submitted by Tong N. - |Recommended: YesGreat move-in experience — Thank you Max
response from property -Thank you! -The Team at Modera Midtown
submitted by Vanessa C. - |Recommended: NoGreat place to call home — Great amenities and great staff
response from property -Vanessa, Thank you for your five-star review as well as your kind remarks! DeLaine - Community Manager
submitted by Veronica P. - |Recommended: YesGreat Staff — I worked closely with many of the Modera Midtown staff while moving from one apt to another and they were all excellent. There was a problem with one of our keys and Leon was incredible fixing it for us. He worked tirelessly and was always friendly. He made a point to be sure we were well taken care of in our new home. Thank you, Leon
response from property -Veronica, Thank you for taking the time to leave us such a wonderful review. Here at Modera Midtown, we strive to provide exceptional service to our residents and we are so happy to hear we delivered on this. I will be sure to share your comments with our team. Thank you again! Karin - Community Manager
submitted by Deborah F. - |Recommended: YesThe property is aesthetically pleasing. — I love the space as a new resident to Atlanta, it's perfect. The location, amenities and people are great
response from property -Thank you so much for your feedback! -The Team at Modera Midtown

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Midtown, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Midtown, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose